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Home  >  Help  >  Digital Library help

Contact the technical helpdesk

Please check the help pages first.

If you still need help, please email us or use the report a website error form

When you contact us, please give us the following information. This will help us solve technical problems:

  • The browser version you have installed e.g. Internet Explorer 6.0.  You can find out which browser version you are using by clicking “help - about“ at the top of your screen.
  • The operating system you are using e.g. Windows XP
  • The action(s) that are causing the problem
  • The database(s) that are involved
  • The exact wording of any error messages you are getting
 

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If you have trouble logging in or need a PIN, please phone: 09 307 7784, or email library membership


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FREE Click and Learn computer classes for beginners - plus now available in Mandarin at Mt Roskill and Mt Albert.